User Satisfaction with Personalised Internet Applications

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Dublin Core

Title

User Satisfaction with Personalised Internet Applications

Subject

Information technology
Satisfaction

Description

The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users’ preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users’ and experts’ points of views.

Creator

Bauernfeind, Ulrike

Source

http://library.oapen.org/handle/20.500.12657/26803

Publisher

Peter Lang International Academic Publishers

Date

2018

Contributor

Ani

Rights

https://creativecommons.org/licenses/by/4.0/legalcode

Format

Pdf

Language

English

Type

Textbooks

Identifier

DOI 10.3726/b14001

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