Dublin Core
Title
User Satisfaction with Personalised Internet Applications
Subject
Information technology
Satisfaction
Description
The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users’ preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users’ and experts’ points of views.
Creator
Bauernfeind, Ulrike
Source
http://library.oapen.org/handle/20.500.12657/26803
Publisher
Peter Lang International Academic Publishers
Date
2018
Contributor
Ani
Rights
https://creativecommons.org/licenses/by/4.0/legalcode
Format
Pdf
Language
English
Type
Textbooks
Identifier
DOI 10.3726/b14001